Episodes

In this episode of Pillow Talk Sessions , Tim Major, CEO of Operto, joins host Jessica Gillingham to explain how agentic AI is shifting hospitality from automation to autonomous execution. Through Operto One, Operto is buildi...

In this episode of Pillow Talk Sessions , Nils Mattisson, CEO & Co-Founder of Minut, explains how privacy-first technology is solving one of hospitality’s most complex challenges. Balancing guest privacy with host security. M...

In this episode of Pillow Talk Sessions , Marc Laros, CTO of The Usual Hotels, explains how sustainability, technology, and guest experience can be designed as one integrated operating system. The Usual Hotels is building tow...

In this episode of Pillow Talk Sessions with Jessica Gillingham , Cathrine Reimann, Co-Founder of Landfolk, explains why disciplined curation, not scale alone, is the foundation of a successful short-stay marketplace. Landfol...

In this episode of Pillow Talk Sessions with Jessica Gillingham , Adam Tuttle, Co-Founder and CEO of Yipy, explains why hospitality’s approach to standards management has remained fundamentally outdated and how digitising sta...

In this episode of Pillow Talk Sessions , Merilee Karr, CEO of UnderTheDoormat Group, explains how short-term rentals have evolved from fragmented, alternative accommodation into a professional, institutional-grade asset clas...

In this episode of Pillow Talk Sessions, Laurenz Schwarzhappel, Co-Founder and Co-CEO of Global Living Apartments, explains how the company consistently achieves around 92% occupancy across nine German cities by doing what mo...

In this episode of Pillow Talk Sessions , Jessica Gillingham sits down with Ulrich Pillau, Founder & CEO of Apaleo, to explore how AI and API-first technology are redefining what modern hospitality looks like behind the scene...

In this week’s Pillow Talk Sessions , Jessica Gillingham and Kristian Lupinski speak with Alexander Limpert, the founder behind RentalReady and GuestReady, to unpack how automation, data, and AI are transforming operational e...

In this week’s Pillow Talk Sessions , Jessica Gillingham and Kristian Lupinski sit down with Jason Hardman, Head of UK Living at CBRE, to explore how policy, planning, and private capital are reshaping the UK’s housing future...

In this week’s Pillow Talk Sessions , Jessica Gillingham and co-host Kristian Lupinski sit down with Asli Kutlucan, CEO Europe at TFE Hotels, to explore how the company is bridging the gap between hotels and homes with its fa...

In this week’s Pillow Talk Sessions , Jessica Gillingham and Kristian Lupinski sit down with Stephanie Smith, Head of Residential at Muse, to unpack how thoughtful design, data, and collaboration are shaping the next era of r...

In this week’s Pillow Talk Sessions , Jessica Gillingham and Kristian Lupinski sit down with Joe Persechino, COO of Yugo, to unpack the global growth trajectory of student accommodation and the strategies needed to meet deman...

In this week’s Pillow Talk Sessions , Jessica Gillingham and Kristian Lupinski sit down with Jonathan Burridge, Founder & CEO of Utopi, to explore how his company is helping operators cut costs, reduce carbon, and improve res...

Send us a text In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Josef Vollmayr, Co-Founder & Managing Director of Limehome, to explore how the company is reshaping hospitality across Europe with efficiency, design, and digital-first operations. 💡 Highl…

In this episode of Pillow Talk Sessions , Jessica Gillingham and Kristian Lupinski sit down with Kevin Murphy, Co-founder & COO of Renew, to explore how multifamily operators can turn one of their biggest weaknesses—renewals—...

In this week’s Pillow Talk Sessions , we go behind the brand with Philip Grace, CDO at Bob W, to unpack the company’s vision of hospitality-first, asset-light, and tech-forward living across Europe. 💡 Inside the episode: 🏘️ B...

This week on Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski sit down with Nuno Jorge Trigo, Co-Founder & Co-CEO of FEEL GROUP, to discuss how the company is reshaping hospitality through its vertical bui...

This week on Pillow Talk Sessions , hosts Jessica Gillingham and Kristian Lupinski welcome Ed Ellerington, Founder & CEO of Packaged Living, to explore what it really means to bring a customer-first, tech-smart, and verticall...

This week, we’re joined by Suraiya Comunello, CMO at Nido Living, for a deep dive into what truly matters to today’s students—and how operators can meet those expectations through service, design, and wellbeing. From cultural...

The coliving industry is booming—but how you scale matters. In this episode of Pillow Talk Sessions , hosts Jessica Gillingham and Kristian Lupinski sit down with Mayank Pokharna, CEO of Fllat.com and Founder of Everything Co...

This week on Pillow Talk Sessions, we’re excited to release our first live-recorded episode, where we brought industry leaders together to unpack the future of resident experience in front of a live audience. Hosts Jessica Gi...

This week on Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski are joined by Rachel Hanniquet-Brooking, Managing Director of APO Group LTD, to explore the state of the UK rental market—and how Build-to-Rent opera...

Jessica Gillingham and Kristian Lupinski sit down with Simone Puorto, Founder of Travel Singularity, to unpack how technology, empathy, and adaptability are reshaping the future of hospitality. 💡 Tune in to explore: 🔹 How tech can amplify human connection, not replace it 🔄 Why hospitality design mu…