Pillow Talk Sessions is the essential podcast for in-depth conversations with the leaders at the forefront of transforming how modern hospitality is operationally delivered and experienced.
Hosted by Jessica Gillingham, author of “Tech-Enabled Hospitality”, and brought to you by the team at Abode Worldwide, each episode dives into the ideas, technology, and people reshaping modern hospitality.
From the hotelization of real estate to the rise of fully automated operations, we speak with with operations leaders, brand leaders and tech leaders across hotels, short-term rentals, and serviced living who are redefining how hospitality is shifting to meet the new demands placed on operations.
We explore everything from new operational models and guest-centric thinking to shifting traveler expectations, global trends, and the technologies transforming both front- and back-of-house functions.
Core Themes
The Hotelization of Real Estate
How hospitality-grade service, design, and technology are expanding beyond hotels to STR and flexible living.
Technology as the Great Enabler
How platforms, automation, and AI are driving smarter operations, improved margins, and elevated guest experiences.
The Convergence of Lodging
Where hotels, STR, serviced living, and flexible living overlap—and what this means for owners, operators, and guests.
Each episode examines how the industry is evolving beyond simply providing rooms to creating frictionless, elevated guest experiences powered by technology.
Your Host
Jessica Gillingham
Jessica is the CEO of Abode Worldwide, a strategic PR firm elevating transformative technology brands in hospitality, lodging, and serviced living. She is a speaker, adviser, and the author of “Tech-Enabled Hospitality – Strategies to Elevate Guest Experience and Operational Efficiency.” She is also the creator and host of Pillow Talk Sessions.
The podcast is brought to you by the team at Abode Worldwide.